Volunteer Management Certificate Program

certificate program

Develop a solid foundation for engaging volunteers strategically and effectively.

This program combines video instruction and mentoring, allowing leaders to develop and implement a complete and effective volunteer management strategy  designed explicitly for their particular organization.

Complimentary Volunteer Program Review

volunteer program review

Are you trying to get some clarification on the effectiveness of your organization's volunteer program? I offer a complimentary review that takes you through the most common trouble spots to help you find out where your program is strong, and where it may need shoring up. The review takes between 45 minutes to an hour, depending on how in-depth a discussion we have in each area. Interested? Book yourself into my calendar. I look forward to meeting you!

Volunteer Management Assessment & Strategy Plan

Having difficulty with your volunteers not showing up, or disappearing right after you get them trained?  Not sure if your volunteer program is as effective as it could be? I help organizations like yours make the most effective use of their volunteer workforce. By determining where you are right now and where you would like to be, I can create a customized plan filled with recommendations and implementation steps to strategically bridge that gap. By investing in your volunteer program, you can dramatically increase your impact in your community.

"Karen did an Assessment and Strategic Implementation Plan for our volunteer program. I was impressed at how in-depth she went (she held interviews with staff, volunteers and clients to gather information). I loved that I could just leave the whole process in Karen’s hands and not worry about it.

The document Karen provided at the end of the process was comprehensive and informative. The suggestions she made were practical.

I especially liked the clear and easy-to-follow implementation plan. It will be simple to hand this over to our incoming volunteer coordinator to put in place – especially with Karen’s help (we’ve arranged to have Karen train her.)

I can highly recommend Karen to anyone who wants to improve their volunteer program."

~ Ashley Sudds, Executive Director, Kamloops Therapeutic Riding Association

Strategy Plan Implementation

Know what you need to do to get your volunteer program to the top level, but don't have time to do it? With decades of experience leading and mentoring volunteers, I can maximize efficiencies and ensure that your plan is implemented quickly and well. You get the best possible volunteer program for your organization, while conserving time. Book a call with me and we can discuss how I can help.

strategy plan

One-on-One Mentoring & Support


Do you need help implementing a volunteer program? Would you like advice in dealing with the day-to-day challenges of leading your volunteers? One-on-one mentoring will make your job easier, and relieve much of the stress and uncertainty. Meet with me over Zoom for an hour a week where I will help you reach your goals as a volunteer leader in your community.

I can't believe how great she is at mentoring - her insight, thoughtful feedback and the way she communicates care all build a deep sense trust between us and most importantly, she always makes herself available to me, listening to my concerns and offering feedback.

In my opinion, leadership is about supporting those in our charge. Karen is doing an exemplary job bringing that meaning of leadership to my life.

~ Muyang (Mike) Zhong