volunteer leadership

“Levels of volunteering go down when clients have complex needs.” Which means that the most vulnerable among us have less help. Here’s why, and what to do about it.

Conflict resolution is a key part of leading a team of volunteers. Few of us are trained mediators, so here are some tips to make it easier.

Many social impact organizations have difficulty building succession planning into their board’s culture. Here are a few tips to help you.

Have you ever heard of the “Dead Horse Theory”? It’s a concept, unfortunately, that is prevalent in many social impact organizations and volunteer programs. Here’s how you can get a handle on it – without buying a bigger whip!

Risk management is vital when running volunteer programs. Here are three areas where you can “hope for the best, but plan for the worst”.

Strategic planning may seem to be a complicated process to do for your volunteer program, but it keeps you focused and moving forward. Here’s what you need to know.

Investing in volunteers isn’t a top priority for most organizations and funding sources. It should be, because not doing it is hurting everyone. Here’s what we can do to help.

Should you provide volunteers with feedback – or feed FORWARD? What are the pros and cons of focusing on the past vs the future? And is it necessary to choose?

Are staff shortages affecting the volunteers in your organization? It’s a growing problem in our current environment. Here are a few ways to limit the fallout.