Volunteer Management Blog

complex needs

When Clients Have Complex Needs

By Karen Knight | March 29, 2023

“Levels of volunteering go down when clients have complex needs.” Which means that the most vulnerable among us have less help. Here’s why, and what to do about it.

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conflict resolution

Conflict Resolution in Volunteering

By Karen Knight | March 22, 2023

Conflict resolution is a key part of leading a team of volunteers. Few of us are trained mediators, so here are some tips to make it easier.

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effective onboarding

Effective Onboarding of Volunteers

By Karen Knight | March 15, 2023

Having an effective onboarding process for your volunteers can improve your retention and increase your organization’s impact in your community. Here’s a template to help.

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succession planning

Succession Planning for Volunteer Boards

By Karen Knight | March 8, 2023

Many social impact organizations have difficulty building succession planning into their board’s culture. Here are a few tips to help you.

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public acknowledgement

The Benefits of Public Acknowledgement

By Karen Knight | March 1, 2023

Public acknowledgement of volunteers is an important tool in your appreciation toolkit. Here’s why, and how you can do it well.

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dead horse theory

Volunteers and the Dead Horse Theory

By Karen Knight | February 22, 2023

Have you ever heard of the “Dead Horse Theory”? It’s a concept, unfortunately, that is prevalent in many social impact organizations and volunteer programs. Here’s how you can get a handle on it – without buying a bigger whip!

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volunteer passports

Volunteer Passports

By Karen Knight | February 15, 2023

Volunteer passports are a new idea that might just save leaders of volunteers a ton of time, AND make it easier to recruit.

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How to Be a Hero

By Karen Knight | February 8, 2023

Most of us want to be a hero. Someone who goes out and saves lives. Few of us, though, think that we have the skills or capacity. You might be surprised!

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volunteers buffet

A Volunteer’s Buffet

By Karen Knight | February 1, 2023

Volunteers are drawn to organizations that offer more flexibility and choice in what they do. Try setting up a volunteer’s buffet for them.

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risk management

Risk Management in Volunteering

By Karen Knight | January 25, 2023

Risk management is vital when running volunteer programs. Here are three areas where you can “hope for the best, but plan for the worst”.

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