Volunteer management consulting and training for not-for-profits to build reliable, enthusiastic and committed volunteer teams.
An effective volunteer program is key to not-for-profits having an impact in their communities.
One of the biggest challenges not-for-profit organizations face is the lack of engagement in volunteer programs. Organizations are finding it more and more difficult to find committed, reliable volunteers.
Many agencies don’t have the time, resources or expertise to effectively recruit and engage an efficient volunteer team. They are often left working with a mediocre team, resulting in mediocre results.
Studies have proven that when nonprofits invest in their volunteer leaders and their volunteers they have a greater impact in their communities.
Urban Institute - Volunteer Management Capacity

A custom-designed, strategic volunteer management plan will lay out the steps to transform your existing volunteers into a highly efficient team while also creating an actionable recruitment process.
Karen Knight has a wealth of experience developed over 25 years in many not-for-profit environments.
Her ability to create and effectively implement volunteer recruitment, training, and management strategies, custom built for every volunteer situation has earned her a reputation for providing exceptional results using the resources available.
Karen can execute the new plan and/or mentor your volunteer leadership team to ensure that your volunteer program starts and stays on the road to success.
The whole culture of your volunteer program is going to change.
Whether you are searching for an effective plan, someone to implement it, or a guide to help you with your challenges, let's talk.
Online Training
Five Steps to Building a Stellar Volunteer Team
Want more details? Click here: 5 steps to building a stellar volunteer team
The ABCs of Leading Volunteers
Reading a book about leading volunteers shouldn't be another chore to add to your list. It should be simple and fun, but still useful. So, I wrote an ABC book! I hope you find it adds to both your enjoyment and your understanding of the role!

Recent Articles
When Clients Have Complex Needs
“Levels of volunteering go down when clients have complex needs.” Which means that the most vulnerable among us have less help. Here’s why, and what to do about it.
Conflict Resolution in Volunteering
Conflict resolution is a key part of leading a team of volunteers. Few of us are trained mediators, so here are some tips to make it easier.
Effective Onboarding of Volunteers
Having an effective onboarding process for your volunteers can improve your retention and increase your organization’s impact in your community. Here’s a template to help.